Friday 17 May 2013

Choosing The Best Free CRM (Customer Relationship Management) Software Before Going for a Paid Version

             
                                                                    
free CRM software, customer relationship management, online CRM, open source CRM
Free CRM Software Advantage
Free CRM (Customer Relationship Management) software comes as a boon to those who wish to test and see how CRM helps their business for the first time. Irrespective of the size of the business efficient handling of customer relationship data is of key importance to sustain and grow any business. And as the business grows efficient handling of customer data becomes more important.

Businesses throughout ages have used diverse methods to keep track of their customer related data. Through time and with technology developing leaps and bounds CRM software has entered the arena in the mid-90s. CRM software facilitates the process of maintaining customer related data and in efficient tracking of sales and leads. With CRM it becomes easy to maintain a solid base of existing customers in addition to enhancing efficient new-customer relationships.

Free CRM software helps a small business or an individual consultant in understanding the nitty-gritties of the software before going for a paid version. These days all major vendors provide a free trial version of their CRM software to download as full version. One can use these free CRM software versions and understand the intricacies of the software and see how it is helping their business before going for a feature-rich paid version.

A note of caution though before using any of the free CRM software solutions available online is to firstly understand – what is CRM? After a basic understanding of a CRM and system and its advantages, one needs to check the authenticity of a vendor before registering to use free software. There may be some fly-by-night companies that extract all your valuable information and misuse it. Also, one should comprehensively understand the features of any given CRM software and then go download or register for a free CRM software online.

CRM software offers the following key advantages for your business
·         Efficient Customer Service
·         Sales Force Automation
·         Efficient Campaign Management

Below is a list of some major CRM vendors offering free CRM software for both Mac and Windows
·         Freecrm.com
·         Salesforce.com
·         Zoho.com
·         Vtiger.com
·         Sugarcrm.com

So go through some free CRM software reviews online and download the one that suits your needs.